Privacy Policy

Storm Shield Roofing IL (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit stormshieldroofingil.com (the “Site”) or contact us for services.

Note: The Site may be hosted on WordPress. Some data is processed by our hosting and form providers to deliver the Site securely and reliably.

1) Information We Collect

A. Information you provide
When you submit a contact or estimate form, call/text us, or email us, we may collect:

• Name, email, phone, address/ZIP, preferred date/time, service interests, project notes.
• Files/photos you upload to describe a project.

B. Information collected automatically

• Server/hosting logs (e.g., IP address, browser type, pages visited, timestamps, referrer).
• Essential cookies needed for core site functions (e.g., spam prevention, session security).

C. Search visibility data (Google Search Console)
We use Google Search Console to monitor indexing and search performance (e.g., searches that found our Site, impressions, clicks, average position). This data is aggregated by Google—we do not receive your personal Google account details or cookie-level identifiers from Search Console.

D. Optional integrations (if enabled)

• Embedded maps or video (e.g., Google Maps, YouTube) may collect viewer/device data per the provider’s policies.
• Click-to-call, SMS, or WhatsApp links simply open your phone/messaging app; your carrier or app provider may process that data.
• reCAPTCHA/anti-spam protection may run on forms to block automated abuse.

2) How We Use Your Information

To respond to inquiries, provide quotes, schedule inspections, and deliver services.

To operate, secure, debug, and improve the Site (including spam/abuse prevention).

To analyze search performance (via Google Search Console) and improve discoverability.

To comply with law, enforce our terms, and protect rights, safety, and property.

(If you opt in) To send service updates or promotions; you can opt out anytime.

3) Legal Bases (EEA/UK where applicable)

Contract (responding to your request/quote, providing services).

Legitimate interests (site security, performance, service improvement).

Consent (optional marketing or non-essential cookies, where used).

4) Sharing & Service Providers

We may share personal information with vendors that host our Site, deliver emails/forms, provide security, or offer customer support. These providers are bound by confidentiality and process data only on our instructions. We may also disclose information if required by law or to protect rights and safety.
We do not sell personal information. We do not share it for cross-context behavioral advertising.

5) Data Retention

We retain form submissions and related communications as long as necessary to respond to you, provide services, comply with legal obligations, and maintain business records. When no longer needed, we delete or anonymize the data.

6) Security

We use reasonable administrative, technical, and physical safeguards (secure hosting, access controls, encryption in transit where supported, spam/abuse filtering). No method of transmission or storage is 100% secure.

7) Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, and to object to processing or withdraw consent where applicable. To make a request, contact us at the email below.

8) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

9) Cookies & Do Not Track

We primarily use essential cookies for security and core functionality. If we add analytics or advertising cookies in the future, we will update this Policy and (where required) provide consent controls. The Site does not currently respond to “Do Not Track” signals.

10) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your country.

11) Third-Party Links

Our Site may link to third-party websites/services. Their privacy practices are governed by their own policies.

12) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above indicates the latest revision. Material changes will be posted on this page.